ISITE IS A SPECIALLY DESIGNED SOFTWARE SUITE THAT HOUSES OUR INTERNET TICKETING SERVICE (NEXTGEN) AS WELL AS SEVERAL OTHER TOOLS SPECIFICALLY TAILORED TO INDIVIDUAL USER NEEDS. 

If you experience difficulties filing your locate request, dial 811 or 1-800-272-3020 to speak to an operator

Emergency Requests

If you require an emergency locate request, either enter your information online or call 811 or 800-272-3020 at any time, 365 days of the year.

WARNING: The law defines an emergency as a “Crisis situation which poses an imminent threat or danger to life, health, or property and requires immediate action, and immediate action is taken.” DECLARING AN EMERGENCY UNDER ANY OTHER CIRCUMSTANCES MAY SUBJECT YOU TO LEGAL PENALTIES.

Paint or flag color indicator

Property owners and excavators should use white markings to define the entire area where excavation will occur. Include a wide safety buffer when marking the area.

 

Property Owners/Excavators mark area of Proposed Excavation

One Call member utilities will use the color codes listed below when marking underground utilities where excavation will take place.

 

Electric

 

Temporary Survey Markings

 

Gas, Oil, Steam, Propane

 

Communication, CATV, Fiber

 

Water

 

Reclaimed Water, Irrigation

 

Sewer

Tolerance Zones

Excavators should observe a “Tolerance Zone” when digging close to a service line. The width of the Tolerance Zone is specified by law. The width of the facility (service line or pipeline, etc.) as marked plus at least 18 inches, or 450mm, measured horizontally from each side of the facility. See illustration.

Any excavation within a Tolerance Zone should be performed with non-powered hand tools or a non-invasive method until the marked facility is exposed.

An image displaying the LA811 Tolerance Zone