Administration

The Administrative Team is responsible for all non-ticket related issues such as updating the contact information for your company (owner/operator members) and questions related to membership billing, damage prevention efforts, public awareness, meetings (Calendar of Events) or to recommend improvements to our program.

If you are unsure where to direct your issue to, please fill out the Help Desk form and we will forward your message to the person responsible for the issues you describe. You will receive an automated email reply when we receive your message, and then you will receive another email describing the action taken in response to your notification.

Brent Saltzman

Executive Director

225-275-3700 Ext. 404
[email protected]

Billy Forest

Manager – Damage Prevention

337-224-7434
[email protected]

Jeff Morrison

Coordinator – Damage Prevention

318-464-7374
[email protected]

Ja’Ponica “JP” Dunbar

Coordinator – Damage Prevention

225-349-0910
[email protected]

Raymond Sonnier

Coordinator – Damage Prevention

225-250-3100
[email protected]

Toni Mancuso

Member Services Specialist

225-275-3700 Ext. 429
[email protected]

Joanna Gennuso

Accounts Receivables Specialist

225-275-3700 Ext. 400
[email protected]

Help Desk

  • To file a locate request for underground or submerged utilities to be marked, dial 811 or click here.
  • Please contact [email protected] or speak to an operator directly by calling 811 or 1-800-272-3020 for issues regarding:
    • Filing a locate request for underground or submerged utilities to be located, submitting a second request, updating or cancelling a ticket.
    • Filing an Emergency Ticket. Please note: Louisiana 811 is available for emergency locate requests 24/7 online or by calling 811 or 1-800-272-3020.
    • Finding an existing ticket. This can also be performed online using our Ticket Search feature located under the Locate Request navigation tab.
    • Any ISITE, ITIC or NEXTGEN issues or help with USER ID (passwords, usernames).
  • For all other (non-ticket related) issues such as updating the contact information for your company (owner/operator members) and questions related to membership billing, damage prevention efforts, public awareness, meetings (Calendar of Events) or to recommend improvements to our program click here. We will forward your message to the person responsible for the issues you describe. You will receive an automated email reply when we receive your message, and then you will receive another email describing the action taken in response to your notification.